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Privacy Policy

Last Updated: November 3, 2025

1. Introduction

KhizerAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI assistant platform and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Profile information and preferences
  • Communications with us (support requests, feedback)
  • Payment information (processed securely by third-party payment processors)

2.2 Automatically Collected Information

  • Device information (browser type, operating system, IP address)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Analytics data to improve our services

2.3 AI Interaction Data

  • Queries and prompts submitted to the AI
  • AI-generated responses and outputs
  • Task automation history and workflows

3. How We Use Your Information

  • To provide and maintain our AI assistant services
  • To personalize your experience and improve AI responses
  • To process transactions and send notifications
  • To communicate with you about updates, features, and support
  • To analyze usage patterns and improve our platform
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

4. AI Training and Data Usage

We do not use your private data to train AI models without your explicit consent. Your conversations, documents, and personal information remain private and are not shared with third-party AI providers for training purposes.

We may use anonymized and aggregated data to improve our services, but this data cannot be traced back to individual users.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who help us operate our platform (hosting, analytics, payment processing)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure cloud infrastructure with regular backups
  • Access controls and authentication mechanisms
  • Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Data Portability: Export your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at muhammadaatis@khizerai.com

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

9. Third-Party Services

Our platform integrates with third-party services (e.g., Google, GitHub, Firebase). These services have their own privacy policies:

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside of Pakistan. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: muhammadaatis@khizerai.com

Website: https://khizerai.com

Location: Lahore, Pakistan

By using KhizerAI, you acknowledge that you have read and understood this Privacy Policy.